Shipping Policy

MAUVIEL 1830. SHIPPING POLICY

CANADA. FREE GROUND Shipping on orders above $400.00

Available store items are typically shipped (processed, packed, and submitted to carrier) within 2 business days unless otherwise specified.

Special orders/requests may take longer to process.

Please allow a few more business days for delivery. Shipping and handling times are approximate and not guaranteed.

MAUVIEL 1830. SALES TAX POLICY

Shipments to residents are subject to applicable sales taxes. No sales taxes are applicable elsewhere at this time.

ORDER CANCELLATION

We cannot guarantee cancellation of orders once they have been placed. If you have placed an order and need to cancel it, the package needs to be refused upon delivery; shipping charges will not be refundable, including Free Ground Shipping orders unless we are able to cancel your order. There is no guarantee of cancellation once an order is placed.

We make every effort to stop orders that are cancelled upon customer request. However, if cancellation is requested while package is in transit, a re-stocking fee will apply.

The re-stocking fee to be charged is the cost that carrier charges us for shipping to your destination and back to our warehouse. This re-stocking applies to all free shipping orders. This charge depends on weight and destination. it varies from 15% to 20%.

EXPEDITE DELIVERIES / TRANSIT TIME

Shipping charges are not refundable if there is a delay due to weather conditions or a nature related cause.